What should you do if a payment method is unavailable?
If a payment method fails on Hostednode, use another available method. If you expect a payment delay, open a sales support ticket; this does not guarantee an extension.
Try another payment method
Hostednode offers multiple payment methods. If one fails or is unavailable, use another available method to make your payment.
Keep the payment terms in mind
A payment gateway failure or outage is not a valid reason to obtain a payment extension or to reactivate a service without payment having been made.
Let us know if you expect a delay
If you expect a delay in your payment, open a sales ticket to explain your situation and review it with the Hostednode team. Opening a ticket does not mean that a payment extension will be granted or that the service will be reactivated without payment.