Guides and tutorials
- Billing and payments
Do you accept cryptocurrency payments?
Hostednode accepts cryptocurrency payments through Cryptomus. Check the supported currencies and select Cryptomus when paying for your service.
- Getting started
How to create a customer account on Hostednode
Learn how to create your Hostednode customer account as a business or an individual, complete the form, and activate your account through a link sent by email.
- Billing and payments
Do you issue receipts or invoices?
Hostednode issues a receipt or invoice for every payment. Learn which document applies and the SII requirements for companies and individuals with registered business activities.
- Billing and payments
Are all services subject to VAT?
All Hostednode services are subject to 19% VAT in Chile, regardless of where the person contracting the service resides.
- Billing and payments
What should you do if a payment method is unavailable?
If a payment method fails on Hostednode, use another available method. If you expect a payment delay, open a sales support ticket; this does not guarantee an extension.
- Billing and payments
When is a service deleted for non-payment?
Hostednode deletes unpaid services 25 days after the renewal due date. Deletion is permanent, and all content is lost.
- Billing and payments
When are services suspended for non-payment?
Hostednode suspends services 10 days after the due date.
- Billing and payments
When is the monthly renewal charge generated?
Find out when Hostednode monthly charges are generated
- Billing and payments
What are Hostednode's billing cycles?
Learn about Hostednode's billing cycles
- Billing and payments
What payment methods does Hostednode accept?
Explore Hostednode's payment methods in Chile and internationally. Payments are processed in real time, except bank transfers, which take 1 to 24 business hours.